ScienceLogic is one of the first vendors certified for embedded management on Dell PowerEdge 12^th generation servers using the iDRAC7 with Lifecycle Controller and OpenManage Server Agent (OMSA) technology.  This new release extends existing Dell monitoring and management capabilities,  providing customers data center visibility with agentless and out-of-band management remediation.  This is particularly helpful in instances where a system’s power is off, there is a disk failure, or when internal RAID storage is degraded.

Skyscape had several core requirements for an IT management system:

• Automation and Integration: Skyscape needed key tasks automated to optimize efficiencies.  In addition, the ScienceLogic system needed to automatically integrate with other solutions, including VCE Vblocks, which makes up the Skyscape platform.
• Growth and Scalability: As a leading cloud platform for the UK government, Skyscape anticipates explosive growth over the next 12-18 months, with plans to quadruple in size during that time.  Skyscape requires a platform that can easily scale with their business while maintaining low overhead, deploying quickly and staying nimble.
• Customization: Skyscape also required a solution that is extensible beyond the out-of-the-box capabilities ScienceLogic provides. Custom scripting to fit Skyscape’s unique needs was a must.

ScienceLogic Smart IT software integrates the core IT infrastructure management functions needed to run today’s complex, distributed computing infrastructures – including systems, performance, network, service, event, and asset management capabilities, as well as multi-tenancy, run book automation, and service desk – all in one product with one unified code base, user interface and centralized data repository.

Skyscape will present with ScienceLogic at Cloud Expo Europe in London on January 29^th from 14:00 to 14:30.  Rossi and Antonio Piraino, CTO of ScienceLogic, will discuss a modern approach to cloud operations and how to enable smarter IT practices.  The two will illustrate practical evidence of how Skyscape not only matched the cloud requirements of the UK government but exceeded expectations by implementing the latest best-of-breed technologies and processes.

Enterprise IT teams who want to be successful at deploying and operating private clouds to launch IT services as rapidly as the business requires will increasingly model their operations against these types of leaders and become a “service provider” to the rest of their organizations. Architected from the ground up to handle dynamic and heterogeneous computing environments at scale, the ScienceLogic Smart IT solutions offer the best ROI in the industry and are the platform of choice for leading global service providers, like Equinix, Fasthosts, and Dimension Data.

The ScienceLogic platform integrates the core IT infrastructure management functions needed to run today’s complex, distributed computing infrastructures – including physical and virtual systems, performance, network, service, event and asset management capabilities, as well as multi-tenancy, run book automation and service desk – all in one product with one unified code base, user interface and centralized data repository. Key features of the newest version include:

• Dynamic visualization of Cisco UCS, EMC, NetApp, VMware, Xen, and Microsoft Hyper-V infrastructure components in real time and grouped logically according to customer, service, or function
• Automated correlation of infrastructure health and availability issues across the private or hybrid cloud technology stack to business and customer impact for business-aware alerts and notifications
• First vendor support of just launched Cisco UCS Central, for proactive monitoring of global and distributed Cisco UCS deployments at scale
• Extended support for FlexPod and Vblock stacks and component technologies

In his session, Piraino will discuss why cloud operations should be viewed as traditional IT operations on steroids. Today, cloud computing technologies support a dramatically different operating model that focuses on how quickly replacement compute can be operational instead of how quickly troubleshooting can fix a problem.  In the cloud, overall application and service availability is maximized, and individual infrastructure failures are minimized. His session will explore why the amount of cloud operations data – accessible at aggregated levels for trending and at granular levels for targeting and alerts – combined with the speed at which this information must be processed, analyzed and acted upon, requires a level of automation that has never been seen before.

Session details:
Title: Faster, Bigger, Smarter: Intelligent Automation of Cloud Operations
Date: Wednesday, December 12, 2012
Time: 11:00am – 11:30am PT
Auditorium: Room D

How to participate:

Delegates wishing to attend can purchase tickets for UP 2012 at http://up-con.com/register-now.

JMC IT is a Manchester, UK- based MSP that provides hosted and remote IT support services to hundreds of small-and medium-sized businesses in the north of England. These services include monitoring website availability, checking anti-virus updates and assessing the performance of servers in real-time. Before using ScienceLogic, JMC IT was focused on reactively fixing client problems, often after a service disruption. Leveraging the ScienceLogic platform as the foundation for superior proactive management and monitoring, JMC IT is able to offer more advanced services to customers, improve customer loyalty and has already increased revenue, attracting new business through its sophisticated ASM offering.

During the selection process, JMC IT evaluated many IT management solutions, including Level Platforms and Kaseya. ScienceLogic’s open architecture, sophisticated client portal and dashboards, ease of integration and deployment were key deciding factors, as the platform enables JMC IT to monitor and manage any combination of IT resources from a single user interface. Deployed in July 2012, JMC IT has already received contracts and orders for ASM from both new and existing clients.

The ScienceLogic platform delivers integrated comprehensive IT monitoring and management solution for service providers and enterprises, intelligently managing networks, systems and applications across cloud, data center or hybrid environments.

Hosting service providers perceive factors other than price as the best way to differentiate their offerings while continuing to grow their business. Almost 60 percent cited management and support as the main way to differentiate from competitors as opposed to price, while only 34 percent cited price as a strategy to differentiate from the competition.

Other survey highlights include:

• 46 percent of respondents say they have no plans to use any integrated stacks, which included VCE, UCS or OpenStack.
• Only 1 in 6 see “Big Bad Wolf” AWS (Amazon Web Services) as their biggest competitor, while Rackspace and SoftLayer are top of mind when it comes to competition.

RESTON, Va. – Managed service provider (MSP) AppCentrix has selected and deployed the award-winning ScienceLogic™ Inc.data center and cloud management platform to accurately pinpoint and project the health, performance, and availability of IT applications and services for its customers in the retail and financial industry. As a result of the deployment, the South African-based company can now manage customer networks, applications, and voice and video systems holistically, providing end users with unmatched visibility and control over their IT assets.

As interest in cloud computing continues to mount in South Africa’s financial and retail service industries, AppCentrix is playing a pivotal role in the acceptance and trustworthiness of this paradigm shift. Tasked with moving customers’ business critical environments to third-party cloud-based data centers, the MSP needed a comprehensive platform capable of cloud management as well as managing IT assets in all environments. Having augmented its former application performance management (APM) tools with the comprehensive ScienceLogic platform, AppCentrix now has a robust, sophisticated toolset that provides greater intelligence and control over its customers’ IT operations.

AppCentrix evaluated several competing IT infrastructure monitoring systems, including Manage Engine and Zenoss. Unlike other platforms, ScienceLogic enables AppCentrix to monitor and manage any combination of IT resources, providing access to unlimited metrics and expanding the MSP’s ability to discover, classify, monitor and manage an IT service across on-premises and cloud-based resources.

The ScienceLogic platform was deployed in May 2012. Since then, AppCentrix has won several contracts based on the promise of ROI within one year. In some cases, the company has already exceeded this promise, as ScienceLogic has enabled them to reduce operational expenditure by as much 10 percent within the first month. For example, the analytically driven intelligence that ScienceLogic provides AppCentrix’ retail customers empowers them to track and trend customer demand. This means their stores are always properly staffed and in-store technology is equipped to handle increases in transactional traffic.

Because multi-tenancy is uniquely built into the ScienceLogic platform from the ground up, NetApp performance data is automatically understood in business context. As a result, service providers are able to see the impact of a service degradation or outage on a specific customer or set of customers, and enterprises can see the specific business applications or services that are impacted by a NetApp outage.

The ScienceLogic platform integrates the core IT infrastructure management functions needed to run today’s complex, distributed computing infrastructures – including systems, performance, network, service, event, and asset management capabilities, as well as run book automation and service desk – all in one product with one unified code base, user interface and centralized data repository. This provides a constantly updated picture of service quality across heterogeneous technologies, as well as physical, virtual, and cloud computing resources. As a result, the product helps organizations maintain optimal application performance, become more agile and responsive, mitigate the risk of change, and focus on more strategic differentiators versus simply running IT projects.

Committed to adopting technologies to maximize e-learning opportunities and expand school-wide communications, the over-taxed DSUSD IT team needed a robust management solution that would help take over some of the daily workload. They leverage ScienceLogic to simplify monitoring and management and to provide a single pane of glass view of service management SLA views across all technology assets. As a result, the DSUSD IT team can shift its focus from maintaining existing equipment to investing in forward-looking initiatives – including support for “Bring Your Own Device,” deployment of WiFi across 34 campuses, and implementation of a new VCE Vblock private cloud platform.

The ScienceLogic platform has been a network management module in the Cisco Smart Business Architecture (SBA) since 2009. Cisco SBA provides reference architectures that simplify and speed deployment of Cisco solutions for midsize to enterprise networks. Selected for its ease of use and speed of deployment, the ScienceLogic solution includes a set of management templates that begin to provide availability, performance, and configuration information immediately, covering the spectrum of Cisco devices and services, including:

• Borderless Networks – Routing, Switching, Wireless, Networking, Security
• Collaboration – Voice, Video, TelePresence
• Data Center & Virtualization  – Cisco UCS, VCE Vblock, Data Center Switches

Extensive Cisco SBA testing served as a basis for the validation of the ScienceLogic management platform for Cisco UCS management. Beyond the breadth of coverage for Cisco solutions, the ScienceLogic platform was designed to manage dynamic, heterogeneous compute environments from the data center to the cloud, making it well-suited for Cisco UCS which combines leading solutions, infrastructure, and tools from multiple vendors.

ScienceLogic provides both holistic and granular views for Cisco UCS – from overall availability and performance to real-time alerts and performance trending on Cisco networking components, blade servers, and physical and virtual machines. Starting with intelligent auto-discovery, ScienceLogic management for Cisco UCS provides a consolidated view of physical and virtual infrastructure components, tracking and updating the relationships between components as they change in dynamic, virtualized, and cloud-computing environments.