Advanced features that are enabled by QuickLink MiTile include the ability for subscribers to monitor usage between billing cycles and receive proactive alerts when thresholds are met.  Sprint is also able to dynamically change Preferred Roaming Lists and device configuration updates over the air, making device support and mobile connections more efficient and reliable.

QuickLink MiTile is a component of the QuickLink family of connectivity solutions, and part of Smith Micro’s Mobile Experience Platform that helps Mobile Operators, Device Manufacturers and Enterprises simplify and enhance the mobile experience while optimizing network and device resources. For more information visit:

• QuickLink
• Solutions for Mobile and Cable Operators

QuickLink MiTile benefits operators in three ways:

• Premium Service Upsell – Integrating with an operator’s billing system, QuickLink MiTile makes it easy for subscribers to upgrade data plans, and to discover and purchase premium services.
• Advanced Diagnostics – By collecting local connectivity performance data from the device, QuickLink MiTile lowers the burden on customer support by giving users tools to help themselves.
• Improved Hotspot Experience – With unique, built-in support for mobile hotspot devices, QuickLink MiTile ensures users are aware of their metered hotspot connections to reduce  “bill shock” while extending the operator’s branded user experience onto Wi-Fi tablets and laptops connected to mobile hotspots.

QuickLink MiTile also allows operators to take advantage of unique connectivity features that may be available by original equipment manufacturers.   As OEMs implement and extend the Mobile Broadband Interface Model (MBIM) standard on their Windows 8 devices, these differentiating features can be easily integrated into the QuickLink MiTile user interface.

QuickLink MiTile and the QuickLink family of connectivity solutions are part of Smith Micro’s Mobile Experience platform that helps mobile operators, device manufacturers and enterprises simplify and enhance the mobile experience while optimizing network and device resources.

For more information visit:

• QuickLink
• Solutions for Mobile and Cable Operators

OUC provides centralized, District-wide management of public safety voice radio technology and other wireless communication systems and resources.  Tasked with handling almost 2 million “911” calls in the District of Columbia each year, the OUC handles call traffic from the MPDC, Fire and Emergency Medical Services (FEMS) and customer service operations, and oversees all land and mobile radio systems tied to the response network.

The District of Columbia OUC selected QuickLink Mobility for its ability to deliver an end-to-end solution that incorporated best-of-breed connection management, security, policy management and deployment in a single, easy-to-use package.  Of major importance was Smith Micro’s ability to incorporate advanced authentication for mobile systems which provides compliance with Criminal Justice Information Services (CJIS) access requirements.  Smith Micro collaborated with OUC to ensure that police officers in the field could maintain seamless access to all 3G and Wi-Fi connections from mobile devices in their vehicles, with persistent access to back-office applications through a simple user interface.

QuickLink Mobility is comprised of the following components:

• Unified client software for both connectivity and security features and policies

• Deployment server for configuring and updating the client with connectivity and security policies

• Security gateway for VPN connections and session persistence

QuickLink Mobility is a core component of the Mobility Command Center and is built on the same core technologies used in Smith Micro’s Experience Manager™ platform, helping mobile operators, device manufacturers and enterprises simplify, secure and enhance the mobile experience while optimizing network and device resources.  For more information visit:

• QuickLink Mobility
• Solutions for Enterprise

Smith Micro at the APCO conference: Booth #324
Smith Micro will demonstrate QuickLink Mobility at the APCO International 78th Annual Conference & Expo, August 19-22 at the Minneapolis Convention Center.  This event, sponsored by the Association of Public Safety Communications Officials (APCO), is the largest Public Safety Communications event of the year, attended by an estimated 3,000 public safety communications officials and 300 exhibitors.  Smith Micro will be exhibiting their solutions for public safety in booth #324.

As an integral element of Allin’s DigiMix platform, Smith Micro’s VIDIO solution simplifies the process of delivering mobile video through the use of an integrated platform for dynamic transcoding and adaptive streaming over wireless networks. The result is that Allin DigiHD™ ITV and DigiMobile™ users enjoy a high quality mobile video experience from any video-capable ITV, smartphone, or tablet device.

VIDIO is the most comprehensive delivery platform for broadcasting both live and on-demand content to the web or any web-enabled device, as well as set-top boxes. Rights-free content can be streamed to more than 15,000 device models with no client software required. For rights-managed content, VIDIO offers integrated Digital Rights Management capabilities. VIDIO is a component of Smith Micro’s Mobile Experience platform that helps Mobile Operators, Device Manufacturers and Enterprises simplify and enhance the mobile experience while optimizing network and device resources.

Guest-tek™ is the world’s largest provider of IP based technology solutions for the hospitality industry. Guest-tek’s™ OneView™ platform provides hotels with converged data, video and telephony services. Guest-tek™ is a preferred vendor to major hotel brands, providing services including network design, procurement, customized UIs, implementation, network management and in-house post sales customer support.

VIDIO is the most comprehensive video delivery platform for broadcasting both live and on-demand content to the web or any web-enabled device, as well as set-top boxes.  VIDIO is a component of Smith Micro’s Mobile Experience platform that helps Mobile Operators, Device Manufacturers and Enterprises simplify and enhance the mobile experience while optimizing network and device resources.

The research, conducted by uSamp on behalf of Smith Micro, polled more than 700 smartphone and tablet users across the US about their current travel and video consumption habits and preferences.

More than 72 percent were interested in accessing some form of hotel video content from their mobile device, and 88 percent were likely to access mobile video available as part of a hotel’s Wi-Fi plan. Of those not interested in accessing video from their mobile device, one-third of respondents cited concerns about data charges. This represents an opportunity for hotels seeking to recuperate potential lost revenue by offering bundled services of video content and hotel Wi-Fi to guests, who want the ability to access content but do not want to pay high fees.

For the full survey report, please visit www.smithmicro.com/hospitality-survey.

For more information on the company and its portfolio of products, please visitwww.smithmicro.com

Ideal for mobile operators that have or are in need of a strong Wi-Fi strategy, NetWise SmartSpot helps reduce network congestion and support calls associated with data usage for Apple’s iPhones and iPads. Wireless traffic is improved by helping subscribers to know when and where alternative networks are available, and helping them to seamlessly authenticate and connect to those networks.

Notable features of NetWise SmartSpot include:

• Smart Wi-Fi Discovery: location-based discovery of available Wi-Fi Access Points beyond those that are “in range” of the device radio; includes visual maps and search feature, and can be integrated with operator or third-party Wi-Fi directories
• Proactive Notifications: alerts subscribers when they are near available Wi-Fi networks, even when Wi-Fi radios are turned off
• Auto-authentication: automatically enters subscriber usernames and passwords to authenticate with Operator Wi-Fi access points, streamlining usage of Wi-Fi
• Wi-Fi Efficiency Score: each subscriber’s Wi-Fi usage is measured and benchmarked against other subscribers to educate and promote increased usage

NetWise SmartSpot is a component of Smith Micro’s Mobile Experience Platform, which helps mobile operators, device manufacturers and enterprises simplify and enhance the mobile experience while optimizing network and device resources. For more information, visit:

• NetWise SmartSpot
• NetWise Passport
• NetWise Director
• Solutions for Mobile and Cable Operators

Slow network speeds caused by mobile network congestion directly impact the average mobile consumer. This problem is evident in the uSamp / Smith Micro survey results, as 84 percent of respondents would allow a carrier to provide automatic Wi-Fi connections in exchange for better device performance or a lower phone bill. These survey results complement those found by a Wi-Fi Alliance study, released at CTIA 2012, which state that 72 percent of smartphone and tablet owners would be willing to pay carriers for access to Wi-Fi hotspots.   In the uSamp / Smith Micro survey, when participants were asked about allowing carriers to install software that enabled automatic network transitions, only 2 percent of participants indicated that privacy would be a consideration.

Other survey results indicate that tablet users in particular desire Wi-Fi access in their devices. Ninety-six percent of Wi-Fi tablet users want access to the Mobile Internet using their smartphones, and 59 percent are willing to pay to use their phone in that capacity.  This highlights the importance of making it easy for consumers to use their smartphones as mobile hotspots, especially when 9 out of 10 tablets sold in 2012 were Wi-Fi only and not 3G / 4G capable.

As mobile data usage surges and network congestion increases, unauthorized tethering applications can exacerbate this problem, negatively impacting overall network performance. While 54 percent of users surveyed have used their mobile device’s hotspot capabilities, over half do not pay their carrier for the capability, and instead opt for third-party free or paid tethering apps to connect.  Subscription-based tethering plans may be driving consumers to these over-the-top options, and survey respondents indicated a desire for more flexible data service plans.  For example, 37 percent of respondents indicated they would prefer a mobile data plan that offered a flat-fee per use based on the type of application used versus paying for Gigabytes used.

Smith Micro will be presenting these survey results during a webinar on Thursday, May 17 at 8am PST.  The webinar, titled “Data Offload – Carrier Strategies and Consumer Perspectives,” will compare the results of a survey of operators on their offload and traffic management strategies conducted by Ovum Research, with the user preferences highlighted in the consumer-focused Wi-Fi and hotspot survey conducted by uSamp / Smith Micro along with interviews of attendees from the CTIA show. To register, please visit: Smith Micro Webinar.

Unauthorized and inefficient applications present a serious threat to mobile network performance and stability. The patent-pending NetWise Passport solution gives operators more control over how applications can access their networks, reducing exposure from inefficient applications that can adversely impact subscriber experience. The client-based policy controls help carriers provide more value to end-users and manage bandwidth consumption, while keeping away threats from unmanaged applications and devices. NetWise Passport also enables flexible, user-friendly ways for subscribers to purchase data services based on application type, network preferences and bandwidth intensity.

The NetWise Passport solution provides operators with the tools to:

• Increase revenue potential by enabling flexible, value-based data plans according to the types of applications being used rather than just charging for Gigabytes
• Reduce network traffic and unnecessary signaling by intercepting “chatty apps” and offering more efficient alternatives
• Manage unauthorized network connections to protect scarce network resources and improve overall quality of service
• Protect corporate assets and wireless expense management by defining application-based usage policies on corporate-owned devices

NetWise Passport is a component of the Smith Micro’s Mobile Experience Platform that helps mobile operators, device manufacturers and enterprises simplify and enhance the mobile experience while optimizing network and device resources. For more information, visit:

• NetWise Passport

• NetWise Director

• Solutions for Mobile and Cable Operators

QuickLink Mobile enables Clearwire, Locus, NetZero and other MVNO partners, to enhance their mobile broadband initiatives through a superior next-generation network connection management solution, while at the same time providing valuable security applications. The solution automatically detects and securely connects to the fastest, most cost-effective network available for an improved user experience across all networks, including 4G. QuickLink Mobile also offers subscribers the ability to manage network profiles, devices, VPNs, and other features, while solving bandwidth challenges by delivering content seamlessly to users across all mobile broadband devices.

QuickLink Mobile features:

• Standardized user experience across all platforms
• Common device installation process, regardless of device, manufacturer or operating system.
• Fully customizable
• Featuring simple integration of additional revenue generating services, such as applications and advertising.

The improved user experience resulting from the connection manager is also designed to reduce customer care costs for the MVNOs in Clearwire’s wholesale subscriber base

For more information, please visit:

• QuickLink Mobile
• Solutions for Device and PC Manufacturers
• www.smithmicro.com

Safe Harbor Statement:

This release contains forward-looking statements that involve risks and uncertainties, including without limitation, forward-looking statements relating to the company’s financial prospects and other projections of its performance, the existence of new market opportunities and interest in the company’s products and solutions, and the company’s ability to increase its revenue and regain profitability by capitalizing on these new market opportunities and interest and introducing new products and solutions. Among the important factors that could cause actual results to differ materially from those expressed or implied in the forward-looking statements are changes in demand for the company’s products from its customers and their end-users, new and changing technologies, customer acceptance of those technologies, new and continuing adverse economic conditions, and the company’s ability to compete effectively with other software companies. These and other factors discussed in the company’s filings with the Securities and Exchange Commission, including its filings on Forms 10-K and 10-Q, could cause actual results to differ materially from those expressed or implied in any forward-looking statements.  The forward-looking statements contained in this release are made on the basis of the views and assumptions of management regarding future events and business performance as of the date of this release, and the company does not undertake any obligation to update these statements to reflect events or circumstances occurring after the date of this release.

Smith Micro, QuickLink and the Smith Micro logo are registered trademarks or trademarks of Smith Micro Software, Inc.  All other trademarks and product names are the property of their respective companies.